• Account Creation: This allows you to track and make purchases while also enabling you to submit support tickets
• Refunds: We do not offer refunds. It is your responsibility to ensure that orders placed are final. If your package is not delivered, it will be reshipped at no additional cost, in accordance with our Terms and Conditions.
• Order Cancellations: Cancellations must be within 1 hour of placing your order. In that event, you will receive the exact amount of store credit.

• Processing Time: Orders are processed and shipped within 24-hours
• Tracking Number: Available instantly upon shipment My-Account/Orders/View
• Address Changes: To make any changes to your address, please submit a support ticket within our 1-hour cancellation policy.

• Delivery Timeframe: Please allow up to 14-21 days for delivery. While most orders arrive within this timeframe, some may take up to 30 days.
• Support: If you have any questions or concerns about your delivery, please contact us. We are committed to providing excellent service and support.

• Data Protection: We are committed to protecting your privacy. All data is used strictly to serve customers and is safeguarded by robust security measures.
• Trust: We value your trust and are dedicated to ensuring your information remains secure.

• Digital Wallet: Select an official crypto wallet app of your choice (IOS & Android) downloads available, sign up by creating an account in the app.
• Get Crypto: Select ‘Buy in Wallet’ to add cryptocurrency using a credit/debit card, Apple Pay, or Google Pay with your local currency.
• Pay with Crypto: To ‘Pay.’ simply copy the Bitcoin address and the exact Bitcoin amount shown at checkout. Confirm to send the cryptocurrency in your wallet, and voila – you’re done!

• BTC Via USD View: Some wallets show the Bitcoin amount from a USD perspective, making it easier to send the correct amount if you’re having trouble with Bitcoin values.
• Checkout: At checkout, you can either send the exact Bitcoin amount or the checkout USD amount, depending on your preference.